Software that does the following (below) is known as Keeps track of customers and

Question: Software that does the following (below) is known as Keeps track of customers and their purchasing behavior Identifies business opportunities and new sales leads Streamlines the sales process and reduce repetitive work Select one: software. O a. CRM O b. SCM O C. ERP O d. HRMSee the answerSee the answerSee the answer done loadingShow transcribed image textAnswer: Option A) CRM Explanation: CRM stands for customer relationship management. Customer relationship management (CRM) is a tool for m…View the full answerTranscribed image text: Software that does the following (below) is known as Keeps track of customers and their purchasing behavior Identifies business opportunities and new sales leads Streamlines the sales process and reduce repetitive work Select one: software. O a. CRM O b. SCM O C. ERP O d. HRM